We are looking for an excellent tactical professional to be an extension of the leadership team on the operations side of the business. As the hub of the operations wheel, you will keep the trains running on time. Your ability to wear multiple hats will impact our business and financial processes across the board.

Job descriptions usually aren’t very helpful. Here are the things you probably care about:

• Suffice it to say you’ll be a one-person operations department, and therefore your influence will be significant.
• You’ll report directly to the CEO on your contributions. You’ll also manage external resources like recruiters, VAs, accountants, lawyers, etc.
• We have the beginnings of a cool company culture that you’ll help operationalize and contribute to.
• We’ve developed an industry-leading product our existing customers love & depend on. We’re at the cusp of a seismic shift in a $200B industry. You’ll be instrumental in helping the leadership team define an important category that will impact the lives of billions of people.
• Everybody on the team is smart and down-to-earth. We don’t hire anyone with a history of being a jerk (we check references).
• You won’t be micromanaged. You’ll be given objectives, context, and a supportive team, and expected to take ownership & be accountable for results.
• We’re a remote company, and we lean into the strengths of virtual work. For example, we do a lot of asynchronous work through writing, messaging, etc. We travel once or twice yearly to get together for team meet-ups.
• There are things that are broken, fires burning, missing data, etc. (we don’t expect you to be perfect either). We expect you to bring a “let’s figure this out” mentality to solving problems.
• We offer comprehensive benefits, including health, dental, vision, travel stipend, no PTO cap, and parental leave.

We try to only hire people who will do high quality, energized work. Here are the things we care about:

• Operations is where the “rubber meets the road” as far as culture is concerned. You must exemplify our culture.
• At least 2 years of experience in accounting, operations, or a similar role.
• Effective at accomplishing tasks quickly. To do this, proficient with Microsoft Office (especially Excel), QuickBooks, payroll/HR software, and other back office tools. We’ll provide some training on tools you’re unfamiliar with but we expect you to be resourceful & a fast learner.
• A strong communicator, particularly in written form.
• Highly driven disposition, self-motivation, comfort taking action in ambiguity. You enjoy being a problem solver who can be resourceful to find answers to questions and automate things that you frequently do.
• This is an administrative role—it requires a “nothing is beneath me” mentality. You wrangle all the things needed to ensure things get done on time. You’ll also implicitly be a leader in the company.
• You should be comfortable managing people, both internal and external, including setting high expectations, holding compassionate accountability, and following through.
• We expect you to get smart about our industry to help us make good decisions. You need the aptitude to become fluent in how to speak to our product over time.